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Thursday, February 3, 2011

Eng301 Assignment No. 4 solution

Model Business Reports
A Model Report
October 10, 2003
The General Manager,
Fit Garment Industries,
Multan Road Lahore.

Dear Sir,

Subject: Report on the strike of the workers in the factory.
Following your instructions, I have probed into the matter regarding the strike of all the workers in
the factory. Here are my findings.

On Monday morning, in the production unit 2, two workers started a fight on a money matter.
Ahmad had lent some money to Kareem, who made several promises but did not return a single penny.

On Monday morning Ahmad demanded an immediate return of his amount but instead of an apologetic
behaviour Kareem abused Ahmad. Hot remarks were exchanged. Kareem picked up a hammer and hit it
hard on Ahmad's head. It started bleeding.

He was rushed to the hospital by the workers. Members of the labour union reached and all the
workers took out a procession. The President of the union gave a call for strike. They raised slogans against
the culprit. While addressing the mob, union leaders demanded a prompt termination of the culprit. They
wanted to continue the strike till the acceptance of their demand.

However, on the assurance of the Production Manager, they agreed to call off their strike.
Everything was done amicably.
On Monday morning Ahmad demanded an immediate return of his amount but instead of an apologetic
behaviour Kareem abused Ahmad. Hot remarks were exchanged. Kareem picked up a hammer and hit it
hard on Ahmad's head. It started bleeding.

He was rushed to the hospital by the workers. Members of the labour union reached and all the
workers took out a procession. The President of the union gave a call for strike. They raised slogans against
the culprit. While addressing the mob, union leaders demanded a prompt termination of the culprit. They
wanted to continue the strike till the acceptance of their demand.
However, on the assurance of the Production Manager, they agreed to call off their strike. Everything was
done amicably.
Sir,
You have asked for my suggestions, so I recommend Mr. Kareem's termination. I do feel that a
case of fraud and assault should be registered in the police station. Mr. Ahmad should be treated at the
expenses of the company and should be granted paid leave for one month.
Yours truly,

______

Regional Manager
................

Q2. Choose the appropriate answer from the given options.
(6)
1. Surveys of employers consistently show that ________ are
the top most expected competencies like team work, critical
thinking, and analytical reasoning to ensure effective job
placement, performance, career advancement, and
organizational success.
· Communication skills(correct)
· Written skills
· Oral skills
· None of the above
2. A brief account of one's professional experience and
qualifications, often submitted with an employment
application is called ________.
· Biodata
· Resume(correct)
· Biography
· Autobiography
3. The interview characterized by pointed and unnerving
questions, deliberate interruptions, abrupt or even hostile
reactions are designed to unsettle the candidate in order to see
how well a candidate handle stressful situations at work place
is known as _______.
· Open-ended interview
· Situational interview
· Structured interview
· Stress interview(correct)
4. An ____________ letter is a contract of selling and
purchasing or services. Orders are considered one of the
simplest types of direct request. While placing an order, you
need not excite your reader's interest; just state your needs
clearly and directly.
· Acknowledgement letter
· Adjustment letter
· Order letter(correct)
· Approval letter
5. The purpose of ________ is to get the money owed and maintain
goodwill therefore, it should be persuasive rather than forceful,
firm rather than demanding, fair and tactful to achieve better
results, and you-oriented; courteous, considerate, and concerned
about the customer's best interest.
· Collection letter
· Claim letter
· Credit letter(correct)
· Inquiry letter
6. A promise of future payment in cash given in exchange for
goods or service is called _____.It is the instrument which
enables manufactures, producers, retailers and consumers to
obtain goods at a time when they can be used or sold even if
ready cash is not available.
· Adjustment letter
· Credit letter
· Transmittal letter
· Collection letter(correct)