Question # 1 of 15 ( Start time: 12:36:23 PM ) Total Marks: 1
All of the following are advantages of understanding the other disputant's interests EXCEPT:
Select correct option:

It ensures user doesn’t miss an optimal resolution
It creates greater inflexibility in coming to settlement
It helps user visualize and recognize alternate ways to meet goals
It enables user to evaluate some interests could be met outside the conflict

Question # 2 of 15 ( Start time: 12:37:47 PM ) Total Marks: 1
The attitude that allows for risk taking behavior is known as:
Select correct option:

Trust
Mistrust
Cooperation
Competition

Question # 3 of 15 ( Start time: 12:39:40 PM ) Total Marks: 1
Who are engaged in positional bargaining tends to focus their attention only on the issue represented by the position?
Select correct option:

Agents
Friends
Principals
Disputants

Question # 4 of 15 ( Start time: 12:41:10 PM ) Total Marks: 1
The origin of knowledge-based trust is/are:
Select correct option:

Being well acquainted with one another
Intimate & well-functioning family relationships
Investigation & research or a long-term relationship
All of the given options



Question # 5 of 15 ( Start time: 12:42:34 PM ) Total Marks: 1
Business relationships are made up of all of the following components EXCEPT:
Select correct option:

Balanced, neutral fact-finding & evaluation
Restraint of emotional expression
Explicit, detailed agreements
Informality


Question # 6 of 15 ( Start time: 12:43:34 PM ) Total Marks: 1
In identification of interpersonal conflicts it is necessary to identify the:
Select correct option:

Interests
Disputants
Divergent goals
All of the given options


Question # 7 of 15 ( Start time: 12:44:50 PM ) Total Marks: 1
The faulty perceptions that arise during conflicts are usually thought as:
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Obscure
Obvious
Uncertain
Ambiguous


Question # 8 of 15 ( Start time: 12:46:46 PM ) Total Marks: 1
Conflicts involving __________ matters are more difficult to resolve.
Select correct option:

Personal
Monetary
Intangible
All of the given options

Question # 9 of 15 ( Start time: 12:48:16 PM ) Total Marks: 1
Who said that “It is essential to the sanity of mankind that each should think the other crazy…”?
Select correct option:

Walt Kelly
Neil Johnson
Hillarie Belloc
Emily Dickinson


Question # 10 of 15 ( Start time: 12:48:53 PM ) Total Marks: 1
Which of the following provides a rigorous and clear framework for understanding and appreciating the multiple facets of any conflict?
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Commercial conflict
Conflict resolution
Conflict diagnosis
Systematic conflict


Question # 11 of 15 ( Start time: 12:49:43 PM ) Total Marks: 1
In what type of conflict, the disputant’s duplicate efforts gather information?
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Constructive conflict
Competitive conflict
Cooperative conflict
Destructive conflict



Question # 12 of 15 ( Start time: 12:51:11 PM ) Total Marks: 1
In the final step of conflict diagnosis, disputants put the option into practice which in turn creates a new __________.
Select correct option:

Action
Option
Stimulus
All of the given options


Question # 13 of 15 ( Start time: 12:52:38 PM ) Total Marks: 1
Many conflictive situations have more than one __________.
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Agency conflict
Personal conflict
Interpersonal conflict
Intrapersonal conflict



Question # 14 of 15 ( Start time: 12:53:32 PM ) Total Marks: 1
The parties in conflict believe they have __________ goals.
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Clear
Compatible
Dependable
Incompatible


Question # 15 of 15 ( Start time: 12:54:15 PM ) Total Marks: 1
Being in conflict with the wrong person, would be the:
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Misattributed conflict
Misaligned conflict
Misplaced conflict
Displaced conflict